Frequently Asked Questions

What is a closing agent?

A closing agent is a disinterested third party who follows the instruction of your lender, REALTOR, attorney or buy-sell agreement to complete the sale or purchase of your property.

What does a closing agent do?

A closing agent gathers information from many sources to create the final settlement statement and to ensure the transfer of clear title. This research may include a payoff letter, real estate tax records, title records, commission amounts and insurance coverage.

What happens at the actual closing?

The closing officer will explain all documents to you and answer any questions you have. You will sign the necessary papers, and the closing officer will notarize them.

What happens after the closing?

Once all conditions of the transaction are satisfied, disbursement occurs and documents are sent to the County Register to officially record the change in title.

Do you have a privacy policy?

Yes. We collect nonpublic personal information about you from the following sources: Information we receive from you, such as your name, address, telephone number, or social security number; Information about your transactions with us, our affiliates, or others. We receive this information from your lender, attorney, real estate broker, etc; and Information from public records. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide the products or services requested by you or your lender. We maintain physical, electronic, and procedural safeguards that comply with appropriate federal and state regulations.